Switch Gas & Electricity with Saverstop: FAQs
Published Date:30.03.2024
Switch Gas & Electricity with Saverstop: FAQs
Switching your energy supplier is one of the easiest ways to save money. This FAQ, part of our eight-part series, answers common questions about switching gas and electricity suppliers to help you start saving with Saverstop.
How does the switching process work in Ireland
In Ireland, energy suppliers often attract new customers with better price deals that expire after 12 months. After this, you move to the supplier’s standard rates, which are more expensive. To avoid this, you should:
- Call your supplier to extend your discount.
- Switch to a new supplier offering better deals.
Frequently Asked Questions
1. Will I be penalized if I switch energy supplier?
Most energy contracts last one year, after which you can switch without penalty. Switching before the contract ends usually incurs a fee of €50 for single fuel contracts or €100 for dual fuel. Some deals may have higher fees.
2. Do I need to give my supplier notice that I'm leaving?
No, you don’t need to notify your current supplier if you’re out of contract. Saverstop handles the entire switching process for you.
3. What do I need to switch energy supplier?
To switch, you’ll need:
- Your MPRN (electricity) or GPRN (gas) number from your bill.
- A recent meter reading.
- An estimate of your annual energy usage in kWh or euros.
- Personal details such as home address, email, contact number, and bank details (IBAN and BIC).
4. How do I switch gas and electricity supplier?
With your MPRN, GPRN, and meter reading ready:
- Use our energy price comparison calculator.
- Provide your existing plan details and annual energy usage.
- Compare available deals, choose a new supplier, and enter your details.
5. Is it easy to switch energy supplier?
Yes, switching is quick and can be done entirely online via Saverstop. Alternatively, you can call our Dublin-based customer service team at 01 256 0500.
6. What happens after I switch supplier?
About two to three weeks after switching, your old supplier will send a closing bill, and your new supplier will welcome you with your account details. Pay the closing bill, and future bills will come from your new supplier.
7. Is there a risk I could get cut off during the switching process?
No, your energy supply will not be interrupted during the switch. Thousands of customers switch every month without issues.
8. When will I hear from my new supplier?
Your new supplier will contact you by post or email within three weeks of switching.
9. Can I change my energy supplier if I owe money?
If you owe money to your current supplier, switching may not be possible depending on the amount owed. Any outstanding balance must be paid when you receive your closing bill.
10. How much will I save by switching?
Savings vary based on your current plan, consumption habits, and available offers. The average household could save between €300 and €500 annually by switching from standard rates to the cheapest deal.
11. How often should I switch supplier?
Switching suppliers every year ensures you get the best deal. Some suppliers offer retention deals, but new customer deals are usually better.
12. Is it better to switch to a dual fuel deal or separate suppliers?
While dual fuel deals offer convenience, separate suppliers often provide better savings. It depends on your preference for convenience versus cost.
13. What are the different payment methods available?
- Direct Debit: Usually cheaper and more convenient.
- Cash or Cheque: Accepted but typically more expensive.
- Pre-payment: Allows advance payment but is generally more costly.
14. Can I change my mind?
Yes, you have a 14-day cooling-off period after switching to cancel without penalties. Follow up in writing or by email for verification.
Start Switching and Saving Today
Use our free energy comparison tool to find the best deals on gas and electricity. You can also compare broadband, insurance, and banking products on Saverstop. Take control of your household bills and start saving today!
Get in Touch
If you have more questions, feel free to comment below or reach out to us on Facebook, Twitter, or Instagram.
Are you ready for energy management and savings?
Frequently Asked Questions About Switching Gas & Electricity Suppliers
Q1: How does the energy industry work when it comes to switching suppliers? >/h6>
A: Most energy suppliers in Ireland offer discounted deals to attract new customers. However, these discounts typically expire after 12 months, leaving customers on higher standard prices. To avoid this, it's important to either negotiate an extension with your current supplier or switch to a new one offering better deals.
Q2: Will I face penalties for switching energy suppliers?
A: No, most energy contracts last for one year, and you can switch without penalties once your contract ends. However, if you switch before your contract ends, there might be early exit fees involved.
Q3: Do I need to inform my current supplier before switching?
No, you don't need to inform your current supplier when switching. Saverstop handles the entire process for you, making it hassle-free.
Q4: What information do I need to switch energy suppliers?
A: To switch suppliers, you'll need your MPRN (Meter Point Reference Number) or GPRN (Gas Point Reference Number), recent meter readings, details about your energy consumption, personal information, and banking details.
Q5: How do I switch my gas and electricity supplier?
A: Simply use Saverstop's energy price comparison calculator with your relevant information to find the best deal. Then, follow the easy steps provided to complete the switch, which takes just a few minutes.
Q6: Is switching energy suppliers an easy process?
A: Yes, switching is straightforward and can be done entirely online through Saverstop, without any phone calls or paperwork. Alternatively, you can call our customer service team for assistance.
Q7: What happens after I switch suppliers?
A: After switching, your old supplier will send you a final bill, and your new supplier will provide all the necessary details for your future bills.
Q8: Is there a risk of my energy supply being cut off during the switching process?
A: No, your energy supply won't be affected during the switch. Energy suppliers manage thousands of switches every month without any disruptions.
Q9: When can I expect to hear from my new supplier after switching?
A: You should hear from your new supplier by post or email within around three weeks after completing the switch on Saverstop.
Q10: Can I switch my energy supplier if I owe money?
A: Whether you can switch depends on the amount owed to your current supplier. If you switch, you'll still need to pay any outstanding amounts owed.
Q11: How much can I save by switching energy suppliers?
A: Savings from switching vary depending on your current plan, consumption habits, and available offers. On average, switching from standard rates can save between €300 and €500 annually.
Q12: How often should I switch energy suppliers?
A: It's recommended to switch suppliers annually to ensure you're always getting the best deals available.
Q13: Is it better to switch to a dual fuel deal or separate suppliers for gas and electricity?
A: While separate suppliers may be cheaper, some prefer the convenience of a single supplier. It depends on individual preferences and priorities.Q14: What are the different payment methods available for energy bills?
A: The best deals are usually reserved for customers paying by direct debit. However, other payment methods such as cash, cheque, and pre-payment are also available.
Q15: Can I change my mind after completing the switch?
A: Yes, you have a 14-day cooling-off period during which you can cancel your switch without penalties.
Feel free to reach out to us on social media Facebook, Tiktok, Twitter and Instagram or comment below if you have any unanswered questions.
We're here to help you save on your energy bills!